Approved Solution Provider for
Amazon DSPs and AFPs
An Amazon-approved solution provider providing the following services
- Dispatch Operations
- Accounting & Payroll Services
- HR and Recruitment Services
- One Time Gig Packages
Approved from Amazon ✅
Amazon Certified
Solution Provider
Smart Recruiter
Configuration Certified
ISO 9001:2015
Certified
ISO 27001:2013
Certified
Our Services
Amazon DSP Services
🟢 HR and Recruitment Services – Smart Recruiter Fountain
🟢 Dispatch Support – Cortex, Netradyne
🟢 Accounting and Payroll Services – QBO, ADP
Amazon AFP Services
🟢 CDL Driver Recruitment Assistant
🟢 Operations Support – Amazon Relay
🟢 Accounting and Payroll
Dedicated Lane Dispatch Services
🟢 Accounting and Reporting – QBO
🟢 Trucking TMS Operations – Elvys & Ascend
🟢 Factoring documentations submission
🟢 Fuel card management
🟢 IFTA filing
Others
GiG Solutions for Amazon DSPs
🟢 Fountain → SmartRecruiter One-Time Migration
🟢 Amazon Audit Readiness check package
🟢 Spanish & English Voice Bot Setup for Driver Qualification
🟢 ADP Bots for time-in-time-out packages
Amazon DSP Services
DSP – Dispatch Support Services
Amazon Cortex and Netradyne Experts Get up to 24*7*365 coverage – until your last truck returns DVIC checks, etc. Netradyne violations alerts to DAs Logging Netradyne violation disputes with Amazon and closure Driver score card alerts and communications
We are experts in end to end operation for Amazon DSPs and can support on-ground staff.
We usually bring upto 50% savings in your operations costs due to a combination of industry benchmarked best practices, usage of AI Bots, and Global resourcing
DSP – Accounting and Payroll Services
Certified QBO and ADP/Paycom Experts Book-Keeping with monthly closures Timecard Punch Error Identification (Weekly/Monthly Payroll) Amazon Invoice Validation experts
We are Payroll experts and can help you run your weekly payroll smoothly.
Following up for missed punches, wrong punches, ensuring data is ready before the payroll day, etc., are our focus.
DSP – HR and Recruitment Services
Certified Smart Recruiter Experts Experts in Fountain & SmartRecruiter Migration End-to-end onboarding expertise Use Voicebots to hire Spanish drivers and English drivers Use Bots to hire 24*7*365 Amazon Process Compliance & Audit Ready
Recruitment and HR services help to bring down the cost to hire by 30-40% by migrating to Smart Recruiter and using AI Bots for hiring
Why DSPs Choose Excelerate?
We simplify operations, ensure compliance, and boost driver performance with smart, data-driven solutions designed specifically for Delivery Service Partners.
- 01
Certified Financial Professionals
Expert payroll and bookkeeping professionals dedicated to keeping your numbers precise.
- 02
Amazon DSP Financial Experts
Deep, specialized understanding of Amazon DSP financial workflows. We don’t just guess; we know the specific requirements and compliance needs of your ecosystem.
- 03
Driver Support & Compliance
Hands-on assistance ensuring your drivers perform well and stay compliant with regulations.
- 04
Audit-Quality Accuracy
Weekly reporting delivered with the precision required for financial audits.
- 05
Full Tech Integration
Experienced in SmartRecruiter, Cortex, ADP, Payroll, and Amazon Flex.
Amazon AFP Services
AFP Dispatch Support
🟢 Experts in Amazon Relay
🟢 End-to-end shift responsibility
🟢 Resolving load errors, driver issues, and route gaps
🟢 Monitor HoS logs in real-time
🟢 Verification of all paperwork, such as Logs, BOLa, etc before the shift ends
AFP – Accounting and Trucking Management System
QuickBooks certified team. Profitability and expense tracking, monthly closing Operational insights linked to finance are shared IFTA filing
We track the profitability of your business and help manage cash flow
Dedicated Lane Dispatch Services
Trucking Management System and Dispatch Support
🟢 Dispatch Management through POD (All 12 Steps)
🟢 End-to-end shift responsibility for load, driver, and route issues
🟢 Monitor HoS logs in real-time
🟢 Verification of logs, BOLs, and paperwork before shift end
Accounting and Financial Services
QuickBooks certified team. Profitability and expense tracking, monthly closing Operational insights linked to finance are shared Managing and running Trucking Management Systems like Elvys, Ascen,d etc. IFTA filings Submitting documents to Factoring companies
We track the profitability of your business and help manage cash flow
Watch Live Demo
Customer Success Story: Florida-Based DSP
Peak Hiring Made Simple
- 01
The Challenge
During peak hiring, a Florida-based DSP faced high-volume recruitment demands, complex compliance needs, and rising platform costs. Reliance on an expensive alternative ATS led to fragmented processes, added costs, and delays in onboarding and route readiness.
- 02
The Solution
We optimized the DSP’s hiring operations by deploying a trained hiring expert, improving SmartRecruiters workflows, and seamlessly migrating all hiring documents without disruption. We also streamlined I-9 and E-Verify compliance, making the hiring process faster, simpler, and more reliable.
- 03
The Impact
✅ Reduced hiring platform costs
✅ Migrated workflows to SmartRecruiters
✅ Streamlined I-9 and E-Verify compliance
✅ Ensured consistent, on-time hiring
- 04
The Result
The Florida-based DSP now operates a scalable, cost-effective, and compliance-ready hiring process. They can confidently meet hiring targets and route commitments, even during the most demanding peak seasons.
Gig Projects for DSPs - One-time Specific Scope Projects
A Gig Solution is a productized service designed with clearly defined deliverables, timelines, and costs. It is focused on solving a specific operational challenge without disrupting your existing organizational setup.
Gig 1 : Fountain to Smart Recruiter Migration
Description: Migrate from Fountain to Smart Recruiter Duration: 3 to 4 weeks Deliverable: Seamless Migration of Existing HR Recruitment Process from Fountain to Smart Recruiter
The Shift: The Amazon DSP network is pivoting to SmartRecruiters for standardized compliance and enterprise-grade tracking. Excelerate Technologies ensures a seamless transition during PostPeak with our specialized 4-Week Migration Package.
Why Migrate Now?
Massive Savings: Estimated savings of up to $50,000 per annum in recruitment costs and driver incentives. Zero License Fees: SmartRecruiters’ costs are fully covered by Amazon. Superior Integration: Enhanced connectivity with Amazon Cortex, Next Mile Tuition, and ADP payroll Amazon Support: Access to corporate support for ad posting to lower Cost per Hire.Our Solution: Risk-Free & Accelerated Migrating alone risks data loss and broken workflows.
We eliminate these risks with a proven process
Zero Data Loss: 100% verified integrity for candidate records and history. Fixed Integrations: We rebuild broken SMS consent flows and automate ADP onboarding. Custom Training: Hands-on training for your team to ensure adoption.
The 4-Week Timeline
Week 1: Data audit, mapping, and Sandbox setup. Week 2: Pilot migration and core team training. Week 3-4: Full production go-live, cutover, and 24/7 support.
Gig 2 : Amazon DSP Audit Readiness Check
Description: AI-based Amazon DSP audit readiness Deliverables: Automated audit scorecard and remediation report.
An AI gig solution for Amazon DSP audit readiness continuously monitors driver, vehicle, and documentation data, automatically validating them against Amazon’s compliance rules and local regulatory requirements to keep the business audit-ready at all times.
By using AI to read and cross-check licences, insurance policies, contracts, and performance reports, it quickly identifies expired documents, missing evidence, and risky trends, then surfaces these as clear alerts and prioritized remediation actions instead of manual spreadsheet checks.
This automation reduces human error and preparation time, creates a consistent digital audit trail, and turns audit readiness from a stressful, last-minute exercise into a routine, low-effort process that strengthens compliance and lowers the chance of adverse findings in an Amazon DSP audit.
Gig 3 : Create a BOT to support Time Card reconciliation and Automated driver follow-up before Weekly Payroll
Description: Automated Voicebot timecard reminders for drivers.
Never Chase a Timecard Again.
Eliminate payroll bottlenecks with AI-driven Driver Support. Preparing for weekly payroll often means spending hours manually calling drivers to resolve missing punches or correct hours. Our Automated Voicebot takes this burden off your HR team.
How it works:
We Detect: The system identifies missing punches or irregularities in your ADP/Paycom data. We Call: The Voicebot proactively dials the driver—no human agent needed. We Resolve: The bot reminds drivers to punch in/out or guides them to make necessary edits immediately. The Result: 100% timecard compliance before the payroll deadline, zero manual follow-up calls, and happier drivers.
BPO Services
HR BPO Services
- Comprehensive HR Operations Management: We handle your essential, time-consuming HR functions, including payroll processing, benefits administration, employee data management, and compliance reporting.
- Reduced Costs & Enhanced Compliance: By outsourcing your HR processes, you significantly lower operational costs and gain access to advanced HR technology (HRIS). Our experts ensure you remain compliant with ever-changing labor laws and regulations, minimizing risk and allowing you to focus on your core business strategy.
Virtual Assistants
- Comprehensive Remote Support: We provide virtual assistants to handle all your administrative,customer service, and back-office tasks, from email and calendar management to data entry and live chat support, freeing your team to focus on core business growth.
- Scalable & Cost-Effective Workforce: Instantly scale your operational capacity up or down based on demand without the overhead costs of hiring in-house employees.
